What's New in Agent Trainer - Week of April, 13th

🚀AI Guidelines for Scenario

AI Guidelines for Scenario Creation bring intelligent validation directly into the scenario creation process for Admin users. By leveraging AI-powered best-practice guidelines, this feature helps ensure prompts are clear, consistent, and well-structured before publishing — reducing errors and improving overall training quality.

With this feature, Admins can:

  • Validate scenario inputs against AI-powered best-practice guidelines
  • Receive real-time suggestions for fields such as Background Information, Customer Situation, Customer Behavior, and Expected Outcome
  • Understand guideline violations through clear AI-generated warnings
  • Apply improved text instantly using the Accept & replace button — no copy and paste required
  • Publish with awareness, using alerts and confirmation when suggestions are present

For more information, check out the documentation: https://docs.fuelix.ai/update/docs/ai-guidelines-for-scenario-creation